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Asticom’s Expertise in App Support Solutions Boosts System Reliability and User Satisfaction for Philippine Telecom Provider.

App Support Solutions: Driving Operational Excellence

Jul. 16, 2024

Asticom’s Expertise in App Support Solutions Boosts System Reliability and User Satisfaction for Philippine Telecom Provider

Asticom partnered with a leading telecom provider in the Philippines, providing crucial app support solutions for its service command and network operations centers. Asticom’s approach followed a meticulously structured Software Development Life Cycle (SDLC), ensuring thorough planning, analysis, design, implementation, testing, integration, and maintenance phases.

 

This comprehensive methodology resulted in tangible benefits for the telecom provider. End-users reported high levels of satisfaction with the applications and systems supported by Asticom, indicating the effectiveness of the solutions provided. Additionally, downtime was significantly reduced, highlighting the increased availability and reliability of the systems and applications under Asticom’s support.

 

Moreover, the adoption of Asticom’s efficient app support solutions led to shorter cycle times. This resulted in the timely delivery of essential features and updates, contributing to the telecom provider’s ability to meet evolving customer demands and stay competitive in the dynamic telecommunications market of the Philippines.

 

Our Impact:

  • High satisfaction ratings from end-users
  • Reduced downtime, showcasing system reliability
  • Shorter cycle time, contributing to timely feature delivery and updates

 

Learn more about our Digital-First Shared Services and Outsourcing Solutions here.

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