Asticom

Digital-First Shared Services and Outsourcing

We are a digital-first shared services and outsourcing company in the Philippines serving more than 200 clients from 40+ diverse industries, including telecom, FinTech, e-commerce, health-tech, IT, energy, and banking.

 

Our mission and purpose is to transform businesses and improve people’s lives by providing our fellow Filipinos with the right opportunity through our diverse business portfolio.

4,000+

employees

200+

clients & counting

Digital-First Shared Services and Outsourcing

We are a digital-first shared services and outsourcing company in the Philippines serving more than 200 clients from 40+ diverse industries, including telecom, FinTech, e-commerce, health-tech, IT, energy, and banking.

 

Our mission and purpose is to transform businesses and improve people’s lives by providing our fellow Filipinos with the right opportunity through our diverse business portfolio.

Unlock your business’s full potential with our comprehensive suite of services tailored to meet your specific needs. From sourcing top-tier talent to optimizing financial operations and enhancing customer experiences, we’re here to propel your organization towards unparalleled success.

We enable businesses with the right

Service, Technology, and People.

Group 64
Unlock your business’s full potential with our comprehensive suite of services tailored to meet your specific needs. From sourcing top-tier talent to optimizing financial operations and enhancing customer experiences, we’re here to propel your organization towards unparalleled success.

We enable businesses with the right

Service, Technology, and People.

OUR SOLUTIONS

TALENTS

Facilitating the seamless integration of both technical and non-technical expertise to support diverse organizational requirements.

  •  Technical Talents
  • Non-Technical Talents

HUMAN RESOURCE

Enhancing digital employee experiences through the strategic application of AI, payroll administration, and Recruitment Process Outsourcing (RPO) services.

  • Digital EX (AI)
  • Payroll
  • Recruitment Process Outsourcing (RPO)

Customer Experience

Strategically managing customer experience functions with a focus on digital and hybrid sales, complemented by robust Know Your Customer (KYC) initiatives.

  • Digital / Hybrid Sales
  • Know Your Customer
  • Billing & Collection

INFORMATION TECHNOLOGY

Spearheading transformative technological endeavors encompassing IT operations, bespoke development, and comprehensive hardware and software implementations to optimize client operations.

  • Service Management
  • System Operations
  • Network Management
  • Technology Rollout (Hardware and Software)

ENGINEERING

Ensuring the sustained operation and maintenance of diverse engineering solutions to uphold peak performance and unwavering reliability.

  • Operations & Maintenance
  • Integrated Facility and Property Management
  • Roll-out Service

TALENTS

Facilitating the seamless integration of both technical and non-technical expertise to support diverse organizational requirements.

  •  Technical Talents
  • Non-Technical Talents

HUMAN RESOURCE

Enhancing digital employee experiences through the strategic application of AI, payroll administration, and Recruitment Process Outsourcing (RPO) services.

  • Digital EX (AI)
  • Payroll
  • Recruitment Process Outsourcing (RPO)

Customer Experience

Strategically managing customer experience functions with a focus on digital and hybrid sales, complemented by robust Know Your Customer (KYC) initiatives.

  • Digital / Hybrid Sales
  • Know Your Customer
  • Billing & Collection

INFORMATION TECHNOLOGY

Spearheading transformative technological endeavors encompassing IT operations, bespoke development, and comprehensive hardware and software implementations to optimize client operations.

  • Service Management
  • System Operations
  • Network Management
  • Technology Rollout (Hardware and Software)

ENGINEERING

Ensuring the sustained operation and maintenance of diverse engineering solutions to uphold peak performance and unwavering reliability.​

  • Operations & Maintenance
  • Integrated Facility and Property Management
  • Roll-out Service

Companies We Serve

Case Studies

Enhancing Financial Transaction Processing for an AdTech Agency

Asticom aided an AdTech agency in managing late payments and billing issues. Their expertise in billing and collection ensured efficient financial transaction processing, significantly reducing overdue accounts. Daily notices sent out contributed to improved Days Sales Outstanding, enhancing the agency’s financial operations and client relationships.

Empowering Growth with Strategic KYC Partnership in Fintech Expansion

Asticom’s KYC services have been instrumental in the growth of a leading e-wallet service in the Philippines, boasting 81 million users. Their strategic partnership ensured compliance with regulations, driving market expansion and supporting 75,000 partner merchants. Asticom’s focus on efficiency and compliance highlights their pivotal role in the fintech giant’s success.

Enhancing Rail Operations with Preventive Maintenance Solutions

Asticom provided preventive and corrective maintenance for turnstiles and kiosks across three rail lines, ensuring smooth operations for a leading contactless payment provider. Their proactive approach resulted in decreased ticket generation volume and achieved 100% overall performance, securing a contract renewal for three more years.

Enhancing Operational Agility with Impactful Staffing Solutions

Asticom’s staffing solutions empowered a major e-commerce player in the Philippines, ensuring seamless logistics and customer satisfaction. Their meticulous management addressed critical manpower shortages, achieving a 100% fill-up rate since the partnership’s inception. Asticom’s commitment to operational excellence drives success in outsourcing solutions, fostering business growth.

Enhancing Financial Transaction Processing for an AdTech Agency

Asticom aided an AdTech agency in managing late payments and billing issues. Their expertise in billing and collection ensured efficient financial transaction processing, significantly reducing overdue accounts. Daily notices sent out contributed to improved Days Sales Outstanding, enhancing the agency’s financial operations and client relationships.

Empowering Growth with Strategic KYC Partnership in Fintech Expansion

Asticom’s KYC services have been instrumental in the growth of a leading e-wallet service in the Philippines, boasting 81 million users. Their strategic partnership ensured compliance with regulations, driving market expansion and supporting 75,000 partner merchants. Asticom’s focus on efficiency and compliance highlights their pivotal role in the fintech giant’s success.

Enhancing Rail Operations with Preventive Maintenance Solutions

Asticom provided preventive and corrective maintenance for turnstiles and kiosks across three rail lines, ensuring smooth operations for a leading contactless payment provider. Their proactive approach resulted in decreased ticket generation volume and achieved 100% overall performance, securing a contract renewal for three more years.

Enhancing Operational Agility with Impactful Staffing Solutions

Asticom’s staffing solutions empowered a major e-commerce player in the Philippines, ensuring seamless logistics and customer satisfaction. Their meticulous management addressed critical manpower shortages, achieving a 100% fill-up rate since the partnership’s inception. Asticom’s commitment to operational excellence drives success in outsourcing solutions, fostering business growth.