Asticom’s Approach to Enhancing Financial Transaction Processing for Improved Billing, Collection, and Reporting Efficiency
An AdTech agency, specializing in data-driven advertising solutions, faced challenges in managing late payments, billing issues, and enhancing their financial transaction processing, impacting their billing, collection, and financial reporting processes. The agency required assistance in managing late payments, maintaining effective communication for billing issues, and ensuring accurate financial transaction recording to prevent errors in billing, collection, and financial reporting.
Leveraging Asticom’s Billing and Collection expertise, the agency implemented services to build and maintain customer relationships, manage billing discussions, and secure payment commitments. Asticom ensured proper case management aligned with service agreements, handling billings, collections, and transaction recording with a focus on follow-up for overdue accounts.
The Billing and Collection team dispatched all invoices and reached out to customers to secure payment commitments on time. The scope included manual invoice creation, posting billings and collections, issuing official receipts, handling client queries, and providing timely follow-up on payment arrangements.
This collaboration between the AdTech agency and Asticom resulted in streamlined financial transaction processing, improved collection efficiency, and enhanced financial reporting accuracy, ultimately supporting the agency’s business growth and operational excellence.
Our Impact:
- Improved completion rate ensures timely task execution
- Decreased overdue accounts address unpaid invoices aged 60-90 days
- Daily notices sent improved Days Sales Outstanding by addressing unpaid invoices within 15 days
