Asticom

Redefining Service with AI and Human Expertise

AI Rudder leverages AI voice automation to streamline operations, enhance
customer experiences, and reduce costs, reshaping business communication.

Redefining Service with AI and Human Expertise

AI Rudder leverages AI voice automation to streamline operations, enhance
customer experiences, and reduce costs, reshaping business communication.

Corporate
Collections Bot


Trusted by a top Philippine fintech, this AI Voice Bot reaches up to 10,000 users daily, streamlining loan collection from pre-due to post-due.

38%

Promise to
Pay Rate

Telemarketing
Bot


Used by a top Indonesian digital bank, this bot boosts call volume, enhances engagement, and classifies customer intentions.

85%

Call Rach Rate
(Higher than human agents)

Inbound Bot for
Customer Service


Manage rising call volumes with ease, reducing queuing times and cutting a 30% abandonment rate while ensuring 24/7 support.

70%

Inbound Bot
Handle Rate

Transforming Communication with AI Voice

AI Rudder leverages AI to automate customer interactions, reducing costs and enhancing service quality. Their voice solutions improve efficiency and strengthen client relationships.

Omnichannel Integration

  • Unified platform with AI Voice Bot, Chatbot, and Contact Center.
  • Ensures data coherence for comprehensive analytics.
  • Integrates seamlessly with Globe’s systems.

AI Capabilities

  • NLP and LLM-powered for tailored customer interactions.
  • Adaptive solutions aligned with Globe’s strategies.

Real-Time Insights

  • Performance reports and dashboards.
  • Real-time tracking of customer engagement metrics.

Scalability and Reliability

  • Smooth AI-to-human transitions for continuous service.
  • 99.9% uptime with a strong SLA for critical operations.

Enhanced Customer Journey

  • Consistent, personalized engagement across all
  • touchpoints.
    Faster resolutions and improved satisfaction.

Omnichannel Integration

  • Unified platform with AI Voice Bot, Chatbot, and Contact Center.
  • Ensures data coherence for comprehensive analytics.
  • Integrates seamlessly with Globe’s systems.

AI Capabilities

  • NLP and LLM-powered for tailored customer interactions.
  • Adaptive solutions aligned with Globe’s strategies.

Real-Time Insights

  • Performance reports and dashboards.
  • Real-time tracking of customer engagement metrics.

Scalability and Reliability

  • Smooth AI-to-human transitions for continuous service.
  • 99.9% uptime with a strong SLA for critical operations.

Enhanced Customer Journey

  • Consistent, personalized engagement across all
  • touchpoints.
    Faster resolutions and improved satisfaction.

Our impact

OUR SOLUTIONS